Privacy Policy

Welcome to Clowas (“us”, “we”, or “our”). This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information when you use our website and services.

Information We Collect

Personal Information: When you make a purchase or register on our site, we may collect personal information such as your name, email address, shipping address and payment details. This information is essential for order processing and customer support.

Non-Personal Information: We also may collect non-personal information, such as your browser type, IP address, and browsing patterns. This information is used to enhance our website’s functionality and user experience.

How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, send order confirmations and provide customer support

Communication: With your consent, we may use your email address to send you promotional materials, newsletters, or updates about our products and services. You can opt-out from these communications at any time.

Improving our Services: Non-personal information is used for analytical purposes to improve our website, products and services. This helps us understand user preferences and enhance the overall user experience.

Legal Compliance: We may use and disclose your information as required by law or in response to legal proceedings.

Cookies and Tracking Technologies

We use cookies and similar tracking technology to improve your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can disable cookies in your browser settings, but this might affect the functionality of our site.

Third-Party Services

We may use third-party services for payment processing, analysis, and other purposes. These services have their own privacy policies.

Data Security

We prioritize the safety of your information and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal data. If you have any questions or requests regarding your data, please contact us at support@clowas.us.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly gather personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be changed accordingly.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at support@clowas.us.

Thank you for trusting Clowas with your information. We are committed to protecting your privacy and providing you a secure online experience.

For any questions or assistance, please reach out to us
24/7-
Business Name: XIANGYANG TRADING CO., LIMITED
Business Mail: support@clowas.us
Business Address: UNIT E01 10/F WONG KING INDUSTRIAL BUILDING 2-4 TAI YAU STREET KL, HONG KONG